Show notes
We're joined by Christie Pruett, the new Chief Operations and Technology Officer, and Heena Patel, the SVP of Human Resources at S.P. Richards, for a conversation about leadership, growth, and the people behind the business. As the company continues to grow and evolve, they share how maintaining a strong, people-first culture helps teams stay connected, collaborative, and adaptable in a fast-paced environment.Christie's transition from IT to Chief Operations and Technology Officer roleHow IT perspective helps bridge departmental silos across the organizationSPR's massive growth with 35% of staff being new hires in recent monthsThe challenge and opportunity of onboarding new talent at scaleBuilding and evolving company culture with fresh perspectivesThe family-like atmosphere that keeps long-term employees engagedRapid expansion including four new distribution centers in 60-90 daysAll-hands-on-deck mentality with leadership working frontlines when neededResources and People Mentioned: SPR (the company), GPC (former competitor/acquisition), Carol Stream (distribution center location), Philadelphia/Pennsylvania area operations


