Distribution Insight Podcasts
Distribution Insight Podcasts
Broadridge
Removing the Element of Chance From Client Engagement
14 minutes Posted Dec 16, 2020 at 12:00 pm.
0:00
14:35
Download MP3
Show notes
Join us for the latest edition of The Point where Kristin Kulik-Peters, Global Head of Digital Client Experience with DWS, lays out the case on why building customer journey maps are critical to the industry’s future.