Dr. Renee Thornton, the founder of Pathfinder Resilience, discusses public safety wellness and enhancing workforce performance. She gives a practical definition of &ldquo;resilience,&rdquo; outlines the eight dimensions of wellbeing, and talks about actions you can take to make your center&rsquo;s culture more positive.

IAED/NASNA staffing survey results: https://www.emergencydispatch.org/in-the-news/press-releases/64632133-7f9f-4d77-8013-d59c445fdb88&nbsp;&nbsp;

2023 Qualtrics employee survey results: https://www.qualtrics.com/ebooks-guides/2023-ex-trends-report/&nbsp;&nbsp;

Pathfinder Resilience site: https://www.pathfinderresilience.com/&nbsp;&nbsp;

Calling for Backup with Jim McLintock, Mike Koch, and Cassie Sexton

“Dispatch in Depth” is the only podcast that delves into the why and how of emergency dispatch. Each episode we will talk with a different researcher about the work they’re doing to make emergency dispatch as safe and effective as possible worldwide. “Dispatch in Depth” is the official research podcast of the International Academies of Emergency Dispatch.