Tim Russow, Quality Assurance Specialist with Ada County Sheriff&rsquo;s Office, discusses quality assurance and feedback in emergency dispatch, including why it&rsquo;s important and how to improve it.&nbsp;

For Your Information:&nbsp;
Ada County Sheriff&rsquo;s Office: https://adacounty.id.gov/sheriff/&nbsp;

More about Professor Bruce Ballenger and writing resources for nonfiction, personal essay, and research: https://bruceballenger.com/&nbsp;

Smells Like Dispatch Spirit with Rabbi Cary Friedman

“Dispatch in Depth” is the only podcast that delves into the why and how of emergency dispatch. Each episode we will talk with a different researcher about the work they’re doing to make emergency dispatch as safe and effective as possible worldwide. “Dispatch in Depth” is the official research podcast of the International Academies of Emergency Dispatch.