Melissa Alterio, Director of Emergency Communications at Cobb County 911, discusses her paper &ldquo;Peer Support Programs &ndash; Mitigating the Emotional Effects of Vicarious Trauma Experienced by 911 Dispatchers.&rdquo; She talks about the methods for writing it and the takeaways for emergency dispatchers.&nbsp;

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For Your Information:&nbsp;

Read Melissa&rsquo;s paper:&nbsp;https://www.researchgate.net/publication/343403733_Peer_Support_Programs-_Mitigating_the_Emotional_Effects_of_Vicarious_Trauma_Experienced_by_911_Dispatchers&nbsp;&nbsp;

Follow Cobb County:&nbsp;https://www.facebook.com/joincobb911&nbsp;

Listen to Captain Kevin Haight talk about the importance of reclassifying emergency dispatchers:&nbsp;https://www.aedrjournal.org/shaking-up-the-status-quo-with-captain-kevin-haight&nbsp;&nbsp;

Learn more about the potential impact of incident related imagery by reading Jeremy DeMar&rsquo;s paper:&nbsp;https://calhoun.nps.edu/handle/10945/52972&nbsp;&nbsp;

Read Adam Timm&rsquo;s book about leadership:&nbsp;http://www.thehealthydispatcher.com/people-driven-leadership/&nbsp;&nbsp;

In the Trend Zone with Kerri Hatt and Anthony Minge

“Dispatch in Depth” is the only podcast that delves into the why and how of emergency dispatch. Each episode we will talk with a different researcher about the work they’re doing to make emergency dispatch as safe and effective as possible worldwide. “Dispatch in Depth” is the official research podcast of the International Academies of Emergency Dispatch.