Kim&nbsp;Ridgen, Associate Director of Accreditation for the IAED, discusses barriers and drivers of success dispatch agencies face when they are trying to become accredited centers of excellence (ACEs), including agency culture, timeline for the achievement, and protocol compliance.&nbsp;

For Your Information:&nbsp;
Read the paper (or just the abstract) here:&nbsp;https://aedrjournal.org/for-us-its-the-only-way-characteristics-of-ace-achievement-and-barriers-to-success/&nbsp;&nbsp;

In Short Supply with Cait Welch

“Dispatch in Depth” is the only podcast that delves into the why and how of emergency dispatch. Each episode we will talk with a different researcher about the work they’re doing to make emergency dispatch as safe and effective as possible worldwide. “Dispatch in Depth” is the official research podcast of the International Academies of Emergency Dispatch.