In the latest episode of Digital Banking Podcast, host Josh DeTar, Vice President of Sales and Marketing at Tyfone, welcomed Derrick Aguilar, Chief Experience Officer at PenAir Credit Union. The episode centered around how credit unions can create meaningful, consistent experiences across every channel and touchpoint. Derrick shared why every interaction—big or small—can carry lasting weight for members. He explained that while digital banking, payments, and support are necessary, they are on...