Digital Banking Podcast
Digital Banking Podcast
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Why Community FIs Must Rethink Customer Retention with Har Rai Khalsa
1 hour 22 minutes Posted Jan 24, 2025 at 5:00 pm.
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Show notes
In this episode of the Digital Banking Podcast, host Josh DeTar is joined by Har Rai Khalsa, CEO and Co-Founder of Swaystack, to explore the evolving landscape of customer acquisition and retention in community financial institutions. Har Rai shares his unique journey, from his upbringing rooted in community values to his entrepreneurial career focused on enhancing the financial ecosystem. Together, they dive into what it takes for credit unions and community banks to compete with fintechs an...