Change is difficult for everyone – for some more than others. Communication – whether to employees or account holders – can make change much more palatable.

In this episode of the Digital Banking Podcast, Melissa Kopp got into the need for communication in the corporate world and pointed out the importance of fintech for increasing an FI’s speed to market. She and host Josh DeTar discussed changes in consumer payments, the risks of this process, and fintech's role in all of this.