In the last episode, Emily and Ryan defined UX Design. In this episode they dig further into the hard and soft skills required to excel in the craft. They build a list together of the most crucial skills, including:

• Empathy
• Storytelling
• Listening
• Curiosity

These skills can be viewed as hypothetical constructs that are difficult to measure, but, according to Ryan and Emily, that is why it is so important to heighten our focus instead of ignore them.

We also had a motivational speech from Ryan. "You can do amazing work at UX by finding what you are most passionate about. You don’t need a team of home-run hitters! Your skills and outlook are valuable to design better experiences for all."

Emily also makes fun of Ryan for eating lean hotdogs.