In this episode we discuss a situation where an employee was sexually harassed by an existing patient. This really happened! This could also happen in your practice. So what are the proper steps and procedures to take when this occurs? Do you let it slide once? Do you address the patient in that moment? Do you call the authorities?!  In this episode Sandy let's us know exactly what we need to do in this situation.

Should You Charge Existing Patients for Broken Appointments?

Sandy Pardue of Classic Practice Resources & Dana Salisbury discuss issues facing the dental practice owner of today. This is the podcast where you will want a pen and paper to take notes on every single procedure, system, step by step process, and lessons Sandy shares that she has accumulated in 40 years. 

Enjoy the fun, laid-back vibe as things get real.

Sandy is an energetic lecturer and consultant in the area of dental practice management. She is Director of Consulting with Classic Practice Resources and has over 40 years of "hands-on" experience.