In this episode, Sara Altenhoff is joined by Gregg Hilferding and Justin Davis. The three dive into how AI and human-centered design are transforming the financial services industry. Key Points Discussed: Understanding Terms: Defining AI and human-centered design.AI in Financial Services: Advances in AI for personalized services, fraud detection, and user needs prediction.Human-Centered Design: Principles and processes tailored for financial products, focusing on user control, transparency, a...