When the lockdowns started, Susan realized they had to act fast to support the company, employees and real estate agents in over 120 countries while creating an innovative mental health program on the fly. 

A highly respected HR leader in Denver, Susan has worked at OppenheimerFunds, American Residential Communities, Fiserv, Comcast and more.

In her interview, Susan shares the personal side of leading by example and how they are adapting to the permanent WFM culture.