To succeed with customer experience, one of the key factors is to be able to measure and get value out of customer insights. And who better to talk to about this than Suvi, who has so much passion for this, that she founded her own company to do it! With a mission to disrupt how companies use open end comments as source for valuable customer insights, we find her the perfect guest for the pod! 

Hear us talk about this, and also touch upon subjects like networking, how to create a customer centric culture in a company that aims to help others and much more, in this second english-speaking episode of CX podden! And also: you might learn some finnish!

This week´s CX role from Fortum is found here: https://www.finn.no/job/fulltime/ad.html?finnkode=290585164

And if you want to talk more to Suvi, you find her here: https://www.linkedin.com/in/suvilindfors/

Also, do not forget to sign up for the CX Bootcamp: https://info.allegro.no/cx-workshop-2023