CX Conversations
CX Conversations
Vivek Jaiswal
"Managing customer experience in the dynamic cryptocurrency world." with Ajeet Khurana, CEO, Zebpay.
35 minutes Posted Aug 23, 2019 at 3:30 am.
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Show notes

From uncovering the key aspects of a Bitcoin business to the nuances of cryptocurrency as a product, this discussion with Ajeet Khurana has it all.

In this conversation, we discuss:

  • The core facets of a Cryptocurrency / Bitcoin business.
  • How to manage customer experience for a Cryptocurrency / Bitcoin business?
  • What is the expected level of CX from Cryptocurrency products, given that itโ€™s early days for such products?

And much more.

I can say that I've learnt a great deal about Cryptocurrency and Bitcoin while interviewing Ajeet. It's been one of my favourite discussions.

PS - lookout for the part where we talk about Black Mirror ๐Ÿ˜€

Connect with Ajeet on LinkedIn | Twitter

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