<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a Text Message.</a>From The Archives: Specials: Fireside 25 What a conversation! Ash comes on the podcast to talk about job hunting in Customer Support Leadership, but we only get there via comparing consulting notes and his insulting the average British meat pie. Honestly.<a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the Show.</a>

From The Archives: 210: Fireside with Nicholas Zeisler

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.