<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a Text Message.</a>From The Archives: Diversity and Inclusion Antonio King joins me to talk about the importance of keeping the conversations going, no matter how uncomfortable it feels..<a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the Show.</a>

From The Archives: Ep 146: Fireside with Tue Søttrup

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.