<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a Text Message.</a>Week 81 Throwback: Remote Work Ash Rhodes pitched this topic to me with one phrase, and I took him up on his offer.<a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the Show.</a>

Throwback to Ep 94: First 30 Days with Alyssa Percell

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.