<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a Text Message.</a>Week 80 Throwback: Support Contributing to Revenue This is such an interesting topic for most of us, that we’re visiting it twice this Throwback Week!  In this episode from the archives, Mo McKibbin joins me for the first time to talk about the topic that has defined such a huge part of her CS leadership career: Support Driven Growth<a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the Show.</a>

Throwback to Ep 79: Forecasting in Support with Matt Dale

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.