Welcome to the first episode of the "Customer is King" podcast. Each episode will focus on one or more aspects of customer experience. On this episode, we had an interesting chat with Seike who's currently the customer success manager (dispute settlement) at Paystack. She shares her story on how she grew into a customer support personnel and then a CSM, from being the personal assistant to a CTO, and she also answers a few questions on support as a career choice.
Enjoy!

Customer Satisfaction

Customer Experience is one of the most vital parts of an organization, and providing the best experiences for your customers is the most important thing you can do. Each episode will focus on different topics like customer experience, communication, listening skills, empathy, hot takes on support-related topics, and a lot more.