David Ciancio sits down with Grant Steadman, President of North America for dunnhumby to discuss what it takes to be truly Customer First and examples of retailers around the world who embody the Customer First model.

Episode 4 | Daryl Wehmeyer, Head of Category Management, North America for dunnhumby

Today’s Retail industry is seeing its most significant changes in the past 50 years, driven by technology advances and changing consumer needs. A new epoch in Retail has arrived, where only those most agile and adaptable to change will survive. Join David Ciancio and Dave Clements for short stories about how truly Customer First retailers are winning the hearts, and wallets, of shoppers today.