Welcome to another episode of Customer Driven with Chad McDaniel. On this episode, Chad sits down with Mike Myer, CEO and Founder of Quiq, a business messaging company in the customer service world. Hear Mike's unique perspective about the integration of these technologies into a successful customer experience.  Chad and Mike also discuss: - Shift of preference of consumer adoption within self-service channels - Which industries are successfully adopting these technologies - Complex transactions and messaging channels - Is it better to be an early adopter? https://goquiq.com/ Please be sure to rate and subscribe on Apple Podcasts, Stitcher and Spotify!