Customer Conversations
Customer Conversations
Sean Boyce and Stuart Balcombe
Customer support from cost center to profit driver with Gorgias’s Lucas Walker
33 minutes Posted Aug 19, 2020 at 6:14 pm.
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33:55
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Show notes

Lucas currently leads product marketing and strategic partnerships at Gorgias and has previously founded successful companies including Venngage and Treats Happen. Here are a few of the topics we’ll discuss on this episode of Customer Conversations:

  • Actionable steps towards improving your customer support
  • Generating profit from customer support
  • Reducing friction to purchase
  • Why you should always have an offer or promo for customers

Connect with Lucas