Customer Conversations
Customer Conversations
Sean Boyce and Stuart Balcombe
Value delivery systems with UserOnboard’s Samuel Hulick
48 minutes Posted May 14, 2020 at 4:41 am.
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Show notes

Samuel Hulick is best known for running useronboard.com, producing pithy teardowns, and writing “The Elements of User Onboarding.

We talked to user onboarding and UX expert Samuel Hulick about:

  • The importance of understanding customers desired outcomes beyond your product.
  • What it means to think of products as value delivery systems.
  • How to get started improving your customers path to success with your product


Resources


Connecting with Samuel