Consumer Focus with Martin Newman
Consumer Focus with Martin Newman
Martin Newman
Loyalty: What Turns Customers Into Fans?
41 minutes Posted Dec 14, 2022 at 9:54 am.
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Show notes

Martin is joined by his usual panel guests Marie-Clare, Leila and Dave to delve into how brand loyalty plays into their purchasing and consumer habits. They discuss the different channels that brands use to keep customers connected from pricing to bonus points and since it is the holiday season coming up the panel also share how they are feeling about the Christmas period and the decisions they are making to stay festive but frugal in the ongoing cost of living crisis.