Great interview with Mark Biletnikoff from https://www.contract-dtg.com/

Mark got his start with direct to garment printing as a novice in 2010 and now has both a retails space and a rapidly expanding contract t-shirt printing company. During our talk, we and Mark Biletnikoff describe his biggest failures, great successes and what he’s done to grow to 12 DTG printers, 2 screen setups, embroidery, vinyl and more...

Here are just a few questions Mark Answered:

1. In your road to becoming a successful business owner, what do you think was your biggest hurdle to overcome?
2. How do you keep customers coming back?
3. What was your biggest order mistake, and how did you handle it?
4. If you knew what you know now about owning a business, what would you have done differently in the beginning?
5. How important is the quality of the garment to your sales/customer satisfaction?
6. What are the top 3 biggest mistakes a t-shirt shop can make?
7. What is the most ridiculous request a customer has made?
8. How do you handle inventory? Stock?
9. What is the exact role of a contract printer?
10. What would you suggest is the best way for a home-based business to find one?