Cross Validated
Cross Validated
Pauline Yang
User Research in Building AI Products w Autodesk’s Tonya Custis
33 minutes Posted Oct 23, 2023 at 2:21 am.
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Today’s guest on Cross Validated is Tonya Custis, who is the Director of AI Research at Autodesk.  Tonya has over a decade of applied AI research experience at Autodesk, Thomson Reuters, eBay, and Honeywell.  Over 100 million people use Autodesk software to unlock their creativity and solve important design, business and environmental challenges.

On this episode, Tonya joins Pauline to discuss how Autodesk has incorporated generative AI in its broader generative design capabilities, the importance of user testing to personalize where and when to incorporate AI based on different use cases and user personas, and her framework of buying vs. building AI technologies.

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