CRO.CAFE English Podcast

CRO.CAFE English

Guido X Jansen
Award winning podcast with real life stories about Conversion and Customer Experience Optimization. Discover new trends, tactics, tools, people and businesses doing remarkable work in the world of Conversion Rate Optimization. Past guests include Lukas Vermeer (Booking.com), Els Aerts (AGConsut), Roger Dooley (Brainfluence), Casandra Campbell (Shopify), Andre Morys (konversionsKRAFT), Dave Powell (TomTom), Bart Schutz (Online Dialogue), Stephen Pavlovich (Conversion.com), Weiwei Liu-Schröder (Google) Brian Cugelman, Tim Ash and Craig Sullivan. I’m a cognitive psychologist and consultant myself so we dig deep into human behavior and CRO: business and technical challenges, growth stories, UX research, e-commerce, content & more. All to keep you up-to-date and full of inspiration for your own optimizations!
Supercharging the customer journey with analytics data
Learn how to make use of the higher speed of data to facilitate a change of focus from reactive reporting to complex live activation across channels, together with Steen Rasmussen.
Sep 19, 2021
41 min
Turn ice-cold traffic into thrilled-to-be-paying customers with high-converting copy
Together with Eden Bidani we explore the common mistakes CRO people make when it comes to copy and how copywriting is different for the web.
Sep 14, 2021
34 min
Where to start when the company needs CRO, but doesn't know they do.
In this episode we learn how to get companies into a CRO mindset so they are willing to buy CRO services/products and how to utilize user research in this fast changing environment.
Jul 8, 2021
28 min
Optimizing Conversion Rates by Working on Just One Page. Genius or Madness?
Do you ever feel overwhelmed by all the CRO things you could be working on? Why not just limit everything you do to a single page... Would that even work?
Jul 4, 2021
44 min
Using text messages to improve conversions and retention
Today we learn why and how to use SMS and other forms of text messages to humanize the conversations you have with your webshop customers.
Jul 3, 2021
42 min
Bayesian expected loss: Telling a complete story with data
We learn how about the problems with (frequentist) statistical significance and how we can tell a (more) complete and clear story with data on expected losses.
Jun 21, 2021
46 min
Experience as UX designer in a very data driven company (Booking.com)
From UX designer Alex Muñoz we learn how working at a very data driven company changed his work and processes for the better.
Jun 16, 2021
36 min
CRO Flywheel: How Microsoft Kickstarted the A/B testing Momentum and keeps it going
We will learn how Microsoft enables employees to keep the experimentation flywheel turning faster and faster to support and motivate continued funding.
May 17, 2021
44 min
Top 10 reasons your A/B tests fail the Quality Assurance phase
Abi Hough is an experienced QA specialist for online experiments and she'll show us the Top 10 reasons A/B tests fail... even before they go live.
May 10, 2021
1 hr 9 min
Remote growth hacking from Nigeria
We learn how Tawab turned his CXL Growth Marketing minidegree and turned it into a full-time remote job working for a record label.
May 2, 2021
43 min
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