Show notes
On this episode, Jessica Reynolds interviews Rachel Smith, an International Transport Planning, Demand Asset Network Management, Behaviour Change and Business Case Consultant who solves billion-dollar government problems. Rachel is also an author, a columnist and a speaker. Jessica and Rachel will discuss Asset Demand Management house businesses and government, own planning change in relation to COVID-19, and meeting the mayor of Bogota, Columbia. Time Stamps 0:59 Jessica and Rachel talk about their experiences the past few weeks of self- isolation and working from home because of COVID-19. 6:10 Jessica and Rachel discussed that nobody predicted the world wide shut down which resulted to transportation and establishments limit their operations. 8:32 Jessica read an article that if a Global Financial Crisis (GFC) or recession hits, people will still spend money on small luxury items just to get that “little kick’ of feeling better 9:31 Introduction of Rachel Smith 10:39 Rachel explains what is Demand Management 11:04 Rachel gives example on how Demand Management can help the Australian government save and generate money after COVID-19 15:10 Demand Management’s image problem and Rachel’s mission to educate people about it 17:18 Rachel shares on how effectively she communicates to people using her “litmus test” on planning and transport infrastructure 19:46 Challenges on the general public be interested on transport planning and get their support to make change 21:30 How the government, experts and people can make changes on urban planning during COVID-19 26:39 The Australian’s community mindset and how work from home literally changes their lives 28:25 Rachel’s opinion on people’s craving for connection with other people and what will happen 18 months from now. 31:15 Jessica and Rachel talks about if there will be changes or innovation after COVID-19 and how strong leadership will take an important role. 33:33 Rachel shares her biggest win of her career, the AITPM Janet Brash Memorial Scholarship 37:30 Rachel shares her Bogota trip and how she met Enrique Penalosa, Bogota’s Mayor 40:18 How Rachel found out her passion
