Before the pandemic, Bosch North America Senior Vice President of Human Resources Charlie Ackerman's team was busy building a ground-up apprenticeship program to grow talent within the industrial automation and automotive mobility tech supplier's ranks. For the past year, Ackerman's work has shifted toward a new reality: The majority of the company's 3,000 employees in Farmington Hills and Plymouth don't want to come back to the office five days a week after a year of working remotely during the coronavirus pandemic. That's caused Ackerman to devote his attention to a culture shift within Bosch where employee supervision is less about physically seeing them working and more about seeing results. Ackerman spoke with Crain's Senior Editor Chad Livengood for this interview.