Corner Booth Podcast
Corner Booth Podcast
Chris Tripoli
Episode 131: Doug Willmarth with Beans and Brews Coffeehouse
49 minutes Posted Feb 24, 2026 at 2:12 pm.
Introduction to the Specialty Coffee Market
Meet Doug Wilmarth, CEO of Beans and Brews
Beans and Brews: Company Overview
The Evolution of Beans and Brews
Adapting to Market Changes
Expanding into Non-Traditional Locations
Strategies for Growth and Brand Awareness
Navigating Industry Challenges
Selecting the Right Franchise Partners
The Franchisee Experience
Ongoing Support for Franchisees
Building a Culture of Transparency
The Importance of Customer Interaction
Future Priorities for Beans and Brews
Closing Thoughts and Call to Action
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Show notes
The Corner Booth podcast dives into the fast-growing specialty coffee and beverage market with guest Doug Willmarth, CEO of Beans & Brews Coffeehouse. Host Chris Tripoli explores how this regional favorite evolved from a single Salt Lake City coffee shop into a thriving franchise network. Wilmarth shares his journey from early restaurant roles to leading major brands like Pizza Hut and Wingstop, offering unique insights into what drives success in the competitive coffee industry.
In this episode, listeners will learn about specialty coffee trends, including the rise of Gen Z-driven beverage innovation, cold brew popularity, and the growing demand for energy drinks and refreshers. Wilmarth explains why the coffeehouse franchise model is booming, with projections of 6–8% annual growth in the specialty beverage segment. He also discusses operational strategies, from optimizing drive-thru concepts to leveraging technology for better customer experiences while maintaining the human touch that defines hospitality.
For entrepreneurs and operators, this conversation is packed with actionable advice on franchise growth strategies, selecting the right partners, and expanding into nontraditional locations like airports and universities. Wilmarth emphasizes the importance of culture, transparency, and strong support systems in scaling a brand. Whether you’re interested in coffee franchise opportunities, restaurant leadership, or the future of the beverage industry, this episode delivers valuable insights for anyone looking to thrive in hospitality.