Episode 173 of Cool Culture Corner

Host, Ken Bator, kicks off Season Eight with an example of a blown business deal that reminds us how we need to cater to the personalities of others. Simply put, you need to employ different strokes for different folks.

Could your business use some assistance in relationship building both internally and externally? The take one of BTC's classes on Amphy such as Service Standards: The Key to Branding the Experience.