LET’S TALK ABOUT EM-PA-THY—LET’S TALK ABOUT YOU AND ME

In this episode of Conversations about Conversations my friend and colleague, Steve Hickman, and I discuss practicing empathy as relationship managers.

Demonstrating empathy and kindness is extremely important—especially in times of heightened emotion. We want our clients to feel safe so they’ll be more receptive of our recommendations.

What role do you think empathy plays in the business world?

We believe that empathy creates closer relationships with our clients, more meaning in our work and in general makes for a better business world.

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Conversations About Conversations – Episode 125

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