"This might be the best episode yet," were the first words out of Michaels mouth after recording with Ryan and Ken from iink payments. Our first podcast live from our very own studio was a conversation about how Ryan and Ken's experience in the contracting world has given them a unique look into the customer journey. From gaining new customers to retaining old customers and everything in between, the insight in this conversation is for anyone trying to care for the people they come in contact with in their work.