Episode 24. Greg Lindsay chats with Martin McMullan, Director of the Connected Journey program at the New Zealand Transportation Agency, about the the nuts-and-bolts of Mobility-as-a-Service and public sector innovation. Martin explains how he and his team implemented their own MaaS app in Auckland, NZ, by building a business case off of user feedback, and providing the underpinning digital infrastructure for an integrated service open to both public and private operators, which allows for an unbiased, fair and egalitarian transit system.