The Forward Podcast with SmartOSC
The Forward Podcast with SmartOSC
SmartOSC
S3 Episode 9: Authenticity & Trust: The Past, Present, and Future of Transformation and Leadership with Terry O’Connor (OBE)
47 minutes Posted Aug 29, 2024 at 1:50 am.
OBE: Honors
Future of Leadership, Retail
Balancing Life's Aspects
Career: Start to Finish
Action Overcomes Fear
Strategy: Curiosity, Collaboration
Decision-Making: Doors Analogy
eCommerce and Retail Challenges
Adapting Communication
Building Trust: New Offerings
AI: Power and Threats
What is Technology for? Improving Lives?
AI Chatbots: Helpful or a Hindrance?
Change Management with Technology & Enhancing Data Literacy
What Does Good Execution Mean?
Vendor Reliance Issues
Agile Tech Partnerships
Marketing in Tech Decisions
Team Involvement in Projects
Future of Retail
Sustainability Focus
What Makes A Good Leader?
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Show notes
“We have to leave behind the fear of what might go wrong and replace that with the opportunity of what happens if it goes right.” 
We’re so happy to have Terry O’Connor OBE on this episode of #TheForwardPodcast! With over 20 years of experience transforming global businesses and a track record that includes CEO roles at Courts Asia and Matahari. 
Today, Terry brings his strategic vision and fresh perspectives to companies like Bain and Company, Mirakle, and Trustana.
He’s also the author of Why Not? The Story of a Retail Maverick and Courts, and has received numerous accolades, including an OBE from Her Majesty The Queen and an Honorary Doctorate from the University of Stirling.
In this episode, Terry shares his unique insights on:
Transforming Global Businesses
The Importance of Feedback and Learning from Mistakes 
The Future of Retail in Southeast Asia: Decision-Making and Digital Strategies 
Tech Vendor Partnerships: Moving Beyond the Pitch 
Breaking Down Internal Silos 
Opportunities and Threats of AI 
What Brands Should Embrace Moving Forward 
What CEOs Should Leave Behind 
And much more! 
Episode Breakdown: