It's the Christmas episode. Well really it's just the last episode before Christmas and the industry is taking no time off for the Holiday 
In this episode: 
State Farm Faces Raketeering Lawsuit in Oklahoma 
Copart Uses AI To Call Bodyshops... and fails 
asTech Circus Expands With Roadtrips 
Progressive Adjuster Qualifications Testing 
Claims Fraud and Adjuster Bias With Bodyshops and AI