CMMSradio talks with Andy Gager (AMG International) about two big maintenance challenges:Deferred MaintenanceToo often treated as a strategy, but it’s dangerous. Delaying work leads to much higher costs (3–4x), safety risks, and bigger problems later. Leadership resists spending now because “cash is king,” so maintenance teams must build strong business cases using CMMS data, risk numbers, and ROI — and keep presenting smaller, prioritized options until they get approval.Leadership & SupervisionNew supervisors are often thrown into the role without training. Key struggles: delegation, motivation (money is only a short-term stimulator), and avoiding micromanagement.Andy’s 20/40/30/10 rule: 20% superstars, 40% solid performers, 30% developing, and 10% toxic “10-enters” who drain most of a manager’s time.Core Message:A successful CMMS journey relies on people, process, and culture. Use your CMMS as a historian to capture data, prove risk, and speak leadership’s language (money and ROI) to fight deferred maintenance and build better teams.Connect with AMG International, and Andy Gager, here: https://amgintlco.com/