Send us Fan Mail 495 organizations woke up and could not get to their servers. Railways. A prefectural police force. A food logistics company that could not receive or ship goods. All on the same cloud provider, all locked out at once. Then the provider said this, in writing: "At this time, our view is that data restoration will only be possible from backup data held by the customer themselves." Read that again. You are getting your data back from your own backups — and for some...