In this episode...Renaud is back with Adrian this time and they're discussing the concept of quality.You'll learn the difference between 'Little and Big Q,' why customer expectations matter, and how to drive quality improvement with your suppliers.Importers know that quality is important, but are you taking a holistic view that can improve product quality as early as the design stage rather than quibbling over defective pieces with your supplier after production is over? After listening to this episode, you'll want to! Show SectionsYou can rewatch Renaud's presentation about how to find the RIGHT suppliers on the Sofeast LinkedIn page 👀  Related content...Quality Control Plan: Defining Expectations Before ProductionProduct Quality and Reliability Issues: Typical ClassificationWhat Is A Quality Assurance Plan?Design for Quality (DFQ)How To Get Better Quality Products From Suppliers & Optimize QC Inspections? [Podcast]Sofeast has an entire range of solutions to help you improve both Little and Big quality in China, India, Vietnam, and elsewhere in Asia! Get in touch with usConnect with us on LinkedInSend us a tweet @sofeastPrefer Facebook? Check us out on FBContact us via Sofeast's contact pageSubscribe to our YouTube channel Subscribe to the podcast There are more episodes to come, so remember to subscribe! You can do so in your favorite podcast apps here and don't forget to give us a 5-star rating, please:Apple PodcastsSpotifyStitcherGoogle PodcastsTuneInAmazon PodcastsDeezeriHeartRADIOPlayerFMListen NotesPodcast AddictPodchaser