In this episode...The Sofeast Group's head of New Product Development, Andrew Amirnovin, joins Adrian once again to discuss what the product return rate is and how to reduce yours.He provides a checklist of activities you can take during development to avoid issues that result in returns, and, should the worst happen and you start receiving returns on products that have been sold already, he also gives you a series of activities to follow to triage and fix the problems.Don't miss it, this information could save you a LOT of effort, money, and damage to your reputation! Show Sections Related content...Our foreign-owned and managed contract manufacturing subsidiary Agilian Technology can help you develop and mass produce your new product in China.Read The New Product Introduction Process Guide for Hardware StartupsWatch New Product Introduction Process Walkthrough (For New Electronic Products)Listen to The NPI Process: Trouble Awaits If You Skip Its Steps! Watch a number of videos we created about the NPI processThe Takata airbag scandal Get in touch with usConnect with us on LinkedInSend us a tweet @sofeastPrefer Facebook? Check us out on FBContact us via Sofeast's contact pageSubscribe to our YouTube channel Subscribe to the podcast There are more episodes to come, so remember to subscribe! You can do so in your favorite podcast apps here and don't forget to give us a 5-star rating, please:Apple PodcastsSpotifyStitcherGoogle PodcastsTuneInAmazon PodcastsDeezeriHeartRADIOPlayerFMListen NotesPodcast AddictPodchaser