In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with Dr. Altaf Sovani, an award-winning author, educator, entrepreneur and founder of Alzen Consulting. The two discuss the impact of the labour crisis on Canada’s hospitality industry and they dissect innovative solutions for the recruitment and retention of Millennials, who are poised to become 75 per cent of the global workforce by 2025.