Change Agents
Change Agents
Academy of Achievement
Fred Smith
9 minutes Posted May 23, 1998 at 1:00 pm.
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Show notes
Fred Smith, Chairman and CEO of Federal Express
Corporation, is known as the "father of the overnight delivery
business." A Marine Corps veteran who once teetered on the verge
of bankruptcy, he is one of American business's greatest success
stories. As an undergraduate at Yale, Fred Smith wrote a paper on
the need for reliable overnight delivery in a computerized
information age. His professor found the premise improbable, and
as Smith recalls, he only received a grade of C for this effort,
but the idea remained with him. After graduation, Smith enlisted
in the Marine Corps and served two tours of duty in Vietnam.
While in the military, the young lieutenant observed military
procurement and delivery procedures carefully, with an eye toward
someday realizing his dream of a vast network dedicated to
overnight commercial delivery. Smith got his chance when he left
the service and started his express transport business in 1971.
"I wanted to do something productive after blowing so many things
up," he told an interviewer. Today, few in the business world
could imagine getting along without an overnight delivery system
like Federal Express. FedEx drop boxes and Fed Ex trucks are a
familiar part of the American landscape, and FedEx planes circle
the globe delivering everything from chocolates to airplane
parts. In this podcast, recorded at the Academy of Achievement's
1998 Summit in Jackson Hole, Wyoming, Fred Smith discusses the
breadth and significance of FedEx operations throughout the
world.