Cheryl Herrick is the founder of PTR Consulting, a company that offers analysis and solutions for businesses to help improve their internal processes and efficiencies. Cherly talks about the importance of understanding human psychology in business, and how to create a foundation for making a business more efficient. We also do a role playing scenario with Cheryl where she takes us through how to make customer calls more practical across a team. This episode was recorded at PodMAX Global.Reference LinksPTR Consulting<a href='http://www.ponytailracing.com/our-programs/'>http://www.ponytailracing.com/our-programs/</a>Leadership Principles by W. Edwards Deming<a href='https://www.amazon.com/gp/product/B00AK8FCEG/ref=dbs_a_def_rwt_hsch_vapi_tkin_p1_i0'>https://www.amazon.com/gp/product/B00AK8FCEG/ref=dbs_a_def_rwt_hsch_vapi_tkin_p1_i0</a>The E-Myth Revisited by Michael E. Gerber<a href='https://www.amazon.com/The-E-Myth-Revisited-audiobook/dp/B00094F0ES/ref=tmm_aud_swatch_0?_encoding=UTF8&amp;qid=1595363208&amp;sr=1-2'>https://www.amazon.com/The-E-Myth-Revisited-audiobook/dp/B00094F0ES/ref=tmm_aud_swatch_0?_encoding=UTF8&amp;qid=1595363208&amp;sr=1-2</a>

E128: The Profit Comes First Principles with Business Coach Rocky Lalvani

Co-hosts Josh McCallen and John Edwin are on a mission to bring massive value to entrepreneurs and investors who want to elevate their game! Move from Motivation to MOMENTUM EFFICIENTLY and with MAXIMUM IMPACT! Capital Hacking shows how Human Capital and Cash Capital work together to create POWER! "With Great Power, Comes Great Responsibility" – Ben Parker