The CAP’s Accreditation Services is launching its Online Deficiency Response on December 20. This will impact the way the CAP’s accreditation customers send the necessary documentation for any deficiencies cited during their inspection. In this CAPcast, Amy Daniels, the CAP’s Technical Director of Accreditation Services, describes the new process for responding to deficiencies and how it impacts laboratories during the transition to the new process.For more information on this new CAP Accreditation Services Online Deficiency Response, please visit the Accreditation section of CAP.org (https://www.cap.org/laboratory-improvement/accreditation).