The real value of the laboratory accreditation process is the opportunity it provides for the highest level of professional validation, by peers, for the work that a director and their staff contribute to patient care, according to Dr. Gregory Gagnon. But challenging inspections are not uncommon, and there are approaches to confronting difficulties during inspections, as he will explain in this CAPcast interview. In fact, Dr. Gagnon will lead a course on this topic at CAP18, which will be held Oct. 20-24 in Chicago. For more information on CAP18, please visit www.capannualmeeting.org.