Feedback in the laboratory provides pathologists with an opportunity to ensure improvement when necessary, to reinforce the positive, and to ensure that standards are met in a low stakes environment, translating to improved clinical outcomes, explains CAP member Dr. Sarah Bean in this CAPcast interview. In this interview, Dr. Bean discusses the importance of feedback and how to give and receive effective feedback. Dr. Bean will be leading a course on this topic at CAP17 on October 8th, along with Dr. Sara Jiang. Learn more about CAP17: http://capatholo.gy/2q9qphF.