In this podcast, Alan discusses the common ways in which difficult discussions become unproductive and repetitive and, in contrast, how those discussions can become productive and useful if we are aware of the pitfalls of using personal labels within our own contribution to the communication. 

When we can see how to take more control of our part in discussions  with others whether face-to-face, by email and even on social media, we can optimise them to serve a useful purpose in helping us to move forward in a challenging situation. This arises when we develop more mindful communication in order to respond to conflict in a way that helps to learn and change and grow. 

Alan's videos and podcasts are based on his observations when working with people involved in unresolved conflict during the last 26 years working as a mediator, conflict coach and conflict management consultant.

Connect with Alan on LinkedIn: https://www.linkedin.com/in/alansharland

Check out and like the Communication and Conflict Facebook page: https://www.facebook.com/communicationandconflict/

Visit the Communication and Conflict website: https://www.communicationandconflict.com

Subscribe to the CAOS podcast on Anchor at:  https://anchor.fm/caotica  or on iTunes at: https://podcasts.apple.com/gb/podcast/caos/id1492578653

BOOKS  How to Resolve Bullying in the Workplace: Stepping Out of the Circle of Blame to Create an Effective Outcome for All https://www.amazon.co.uk/How-Resolve-Bullying-Workplace-Effective/dp/1511941316

A Guide To Effective Communication for Conflict Resolution - How Mindful Communication Supports Growth Through Conflict. Purchase the book at this link on amazon: https://www.amazon.co.uk/dp/1790335221

CREDITS Outro Music: All Colours Pt 6 by Bob Holroyd, from album Hollowman: https://music.apple.com/us/album/hollowman/677559200