You had a month where the trucks were running, the team was slammed, and the bank account still didn't look right at the end of it. There's a cost sitting inside your operation most owners never isolate, because it shows up as a job you did twice and got paid for once. I'm Chad Peterman, CEO of Peterman Brothers, and in this episode I break down why callbacks are one of the most expensive events in a home services business, and exactly how we cut ours down.Measure your actual callback rate this week. You'll probably be surprised.If you want to connect with me and my team, click this link to schedule a call: https://40kl04.share-na2.hsforms.com/2vjCdLu7JSXOC8xR8hcg_SQFree Coaching for Home Service Pros: https://cantstopthegrowth.com/Connect with Chad: LinkedIn: https://www.linkedin.com/in/chad-m-peterman/Facebook: https://www.facebook.com/chadmpetermanLearn more about: Chad Peterman - https://chadmpeterman.com/Peterman Brothers - https://www.petermancareers.com/