Hospital harm — medical conditions that patients experience in hospital that they did not have when they were admitted — is on the rise. A new CIHI analysis shows that 1 in 17 patients admitted to hospital was unintentionally harmed during their stay. Meanwhile, nurses and other health care workers charged with caring for patients in Canada are struggling. Sick time and overtime hours are skyrocketing. In this episode of the CHIP, we are joined by Kate Parson, Health Human Resources program lead at CIHI; Linda Silas, president of the Canadian Federation of Nurses Unions; Kathleen Finlay, founder and CEO of The Compassion Innovation Lab and founder of the Center for Patient Protection ; and Annette Elliott Rose, vice president of Clinical Care Strategy and chief nurse executive at IWK Health to discuss these findings and what they mean for patients and the people who care for them.This episode is available in English only.